Please read the following important terms and conditions before you buy anything from us and check that they contain everything which you want and nothing that you are not willing to agree to.

Summary of some of your key rights:


We will be providing you with the works to your home and, where necessary, the items to be installed as part of these works.

​You have different rights in relation to the work required to your home and the items to be installed and these are detailed in these terms and conditions. In this document the items to be provided to you are generally called goods and the works to your home are generally called services.

A summary of your rights relating to the works to your home

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that in most cases, you can cancel within 14 days. If you agree that the services will start within this time, you may be charged for what we’ve provided to you.

The Consumer Rights Act 2015 says:

A summary of your rights relating to the items supplied by us

​The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that up to 14 days after receiving your goods you may be able to change your mind and get a full refund.

​The Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product you’re entitled to the following:

This is a summary of some of your key rights. For detailed information from Citizens Advice please visit www.citizensadvice.org.uk or call 03454 04 05 06.

​The information in this summary box summarises some of your key rights. It is not intended to replace the contract below, which you should read carefully.

This contract sets out:

This contract is used for when you and we enter into a contract in your home.

In this contract:

If you don’t understand any of this contract and want to talk to us about it, please speak with our representative or contact us by:

Do you need extra help?

If you would like this contract in another format (for example: audio, large print etc.) please contact us using the contact details at the top of this contract.

Who are we?

We are Inspect (Wales) Ltd trading as Adaptmyhome, a company registered in England and Wales under company number: 05338309.

​Our registered office is at: 160 Heol Llanishen Road, Rhiwbina, Cardiff CF14 6RG.

​Our VAT number is: 701 1966 61.

​We are registered in the following trade registers:

Index

   Third party rights
Appendix 1 Model cancellation form
Appendix 2 Request form for goods and services to be provided during the cancellation period
Appendix 3 Model Contract Acceptance form